Hairpiece Satisfaction Guaranteed - Correctly Make Custom Wigs

We at Custom Hairpiece International, Inc. sincerely believe that true service may only be achieved through unquestionable business ethics that are exemplified by our pledge to fairness, honesty and integrity in our dealings with our customers. We also believe if we keep the price down and still offer the same high quality standards as our competitors, more people can afford to have this wonderful hair replacement product. Many Companies claim they are giving you a Custom System when actually it is a Stock piece off a shelf. Here is a list of ways to know if what you're getting is truly Custom;

If they can have it to you in 2 to 3 weeks it is not custom. A true custom takes 6-8 weeks to manufacture exactly to your individual requirements. Even a rush order takes 5 weeks. If it comes any sooner, the unit was pre-made before you ordered it.

If it comes pre-cut it is not custom. The cut in must be done on your head for the hair to look like it belongs there. Don't let anyone tell you different. Sure some Companies send their units cut and ready to wear, but chances are it won't look right on your head. If it was truly Custom it would not be a one cut fits all.

If they offer you 100% money back guarantee it is not a custom. They will just turn around and sell the same unit to someone else. A True Custom won't fit right on the next person. It should be guaranteed to be made to your exact specifications or be replaced free.

We guarantee the quality of our Custom Systems to meet or exceed the quality of our competitors. We guarantee our price to be the lowest for what we are offering. Our Custom Systems are guaranteed to be made to the exact specifications of the order form or they will be exchanged without cost penalty. Products which are cut, worn, or used in any way may not be accepted. There is a 25% restocking fee on any other returned hair care products. All products returned after 15 days are subject to refusal.

Our factory offers a limited 6 month warrantee for manufacturers defect under the 'Correct Client Usage Guide' below:

Clean your system with a mild pH shampoo (4.5-5.5).
Use cream type conditioners that do NOT contain Lanolin, polymers, or heavy oils. (causes matting in human hair)
Be sure to keep the cream conditioner OFF the base of the unit because it can cause the base knots to soften, then hair will fall out.
Never brush wet hair, use a wide tooth comb.
Use leave on spray conditioner also to keep the hair soft and pliable.
Not conditioning at all will cause dryness and tangling.
Stay away from SD-40 alcohol based styling aids as they tend to dry the hair. Use corn alcohol.
Lace Fronts, full Lace systems or thin Poly Skin units must be treated gently as the base is fragile and hair falls out easily. Therefore this material cannot be warranted by the factory.

Custom Hairpiece International, Inc. has created this privacy statement in order to demonstrate our firm commitment to our clients.
The following discloses information on gathering and dissemination practices for our website.

Our websites registration form requires users to give us contact information (like their name and email address, etc) in order for us to answer questions and/or send the user information about our company

Our site uses an order form for customers to request products, and services. Information from the order form is used to send orders to our Clients. All information we collect from our clients is strictly confidential and is never published or sold.

If a client wishes to be removed from our database and not to receive future communications or to no longer receive our service they may send email to hair@CustomHairPiece.com