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If you would like to ask a question please call Custom Hairpiece, International Inc. at 1-888-596-HAIR (4247), E mail, or ask online.


Table of Contents

  1. How can your prices be so low and still maintain the quality that high priced hair replacement companies have?
  2. What holds the hairpiece on?
  3. Can I go swimming without losing my hair?
  4. Why does it only last a year?
  5. Do I have to take it off when I get my haircut?
  6. Will it lift up in high winds?
  7. How do I care for my system?
  8. How often do I need to have my system retightened if its on permanent?
  9. Could you explain the pros and cons of synthetic vs. human hair, vs. a synthetic human blend?
  10. What's the difference between a custom and stock hairpiece?
  11. How is the new  lace fronts better or different than other fronts on systems?

How can your prices be so low and still maintain the quality that high priced custom hairpiece companies have?

There is a vast difference between what the manufacturers sell the custom hairpiece to the stylist for and what the client pays the stylist for the same hairpiece system. We are a factory direct distributor for custom hairpieces. We take out the middleman and give the public a discounted Retail price. We also offer wholesale pricing to the stylist (qualification is necessary).

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Facts about what holds the custom hairpiece on?

Daily wearers put double sided tape around the perimeter. Extended wearers go to a stylist to have the system bonded with adhesive or they may use a cable weave track and sew method of attachment. We offer an educational video to learn how to do the different attachments.

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Can I go swimming without losing my hair?

Facts are, it really depends on the type of swimming you're doing and the method of attachment used. Daily wearers are limited and need to be more careful. If you plan on cliff diving or water skiing, an extended wear method of attachment is advised.

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Why does it only last a year?

Natural hair is constantly shedding (up to 150 hairs a day) and replacing itself (hopefully). Because the system hair doesn't grow, its life span is limited. Daily wear systems will last longer than extended wear systems because sleeping and showering with them on adds to the wear and tear. One year is average. I've seen them last from 6 months to 2 years.

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Do I have to take it off when I get my haircut?

It can be done either way. It's up to you and your stylist.

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Will the system lift up in high winds?

Truth is it shouldn't. The key in preventing the hairpiece from lifting up at all is having it made to conform correctly to the shape of your head. That is one reason a custom hairpiece is superior to a stock piece. When you make your template (its really easy) be sure to use 4 layers of clear packing tape so the template will hold the shape and contour of your head. A system that fits well gives a more secure feeling.

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How do I care for my system?

First thing to do is take your hairpiece to a reputable stylist to have it cut in on your head. Clean your hairpiece with a mild pH shampoo (4.5-5.5). Use cream type conditioners that do NOT contain Lanolin, polymers, or heavy oils. Be sure to keep the cream conditioner OFF the base of the unit because it can cause the knots to soften, then hair will fall out. Use leave on spray conditioner also to keep the hair soft and pliable. Not conditioning at all will cause dryness and tangling. Stay away from SD-40 alcohol based styling aids as they tend to dry the hair.

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How often do I need to have my hairpiece retightened if its on permanent?

Facts are Extended wearers average 4-6 weeks, depending on how fast your own hair growths, natural oils in your scalp and how active your life style is.

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Could you explain the pros and cons of synthetic vs. human hair, vs. a synthetic human blend?

Many people have their own personal opinions and preferences. However, there are certain facts and truth that can be made to help make your decision. Both human and synthetic hair can experience color fading. Human hair can be re-colored, synthetic hair can't. Synthetic systems make good daily wear systems because it has relatively low maintenance. But if synthetic is used for extended wear (sleeping and showering in it) it tends to go fuzzy too fast and human hair doesn't. Synthetic hair goes flat and must be steam waved every 6-8 weeks. Human hair can be ordered with wave up to 10mm or it can be permed (with care). However, if the hair must be tightly curled, only synthetic can be ordered that way. Grey hair in systems is synthetic. Grey hair makes a good blend with a human darker color mix, because if the color fades, it can be tinted again without covering the Grey.

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What's the difference between a custom hairpiece and a stock hairpiece?

Truth is stock hairpieces are a standard size, recession and contour. They are also limited on colors available. They are pre made and faster to get, but do not generally fit your head properly. Custom systems have been specially made and designed to fit best on your head only, with your individual needs and requirements met. They look the most real. To know for sure if what you're getting is truly a custom see our guarantee page.

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How is the new full lace fronts better or different than other fronts on systems?

This is best explained on our features and options page!

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